Standards Assurance Lead - Digital Customer Journeys

Money and Pensions Service (MaPS) in Bedford is seeking a Standards Assurance Manager to oversee assurance of Standards compliance across money and pensions guidance services, including digital journeys and dashboards. The role sits in Second/Third line assurance, not first-line, and focuses on improving customer outcomes through robust assurance methodologies and governance.

The successful candidate will combine operational understanding with analytical capability and strong stakeholder