Stage Two Complaints Officer - Housing (Temp, Flexible Hours)

KCGroup is looking for a Complaints Officer (Stage Two) to join their high-performance team. The role, located in Coventry, can be full-time or part-time with flexible hours offered.

The successful candidate will manage complex complaints while ensuring fair outcomes for customers. Responsibilities include handling high-volume cases, liaising with stakeholders, and maintaining quality standards. Join a supportive and driven team with opportunities for extension beyond the initial 12-week period.