Sr.Finops Analyst - AR

Key job responsibilities

1. Understanding of Accounts Receivables process
2. Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio
3. Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
4. Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, establishing and maintaining good client relationships internally and externally
5. Monitor high-risk accounts and ensure timely escalation of challenges to management
6. Continuously look for ways to improve the customer experience
7. Assist in streamlining and improving the accounts receivable process by identifying areas for improvement
8. Meet monthly productivity goals
9. Reconcile complex accounts with excellent attention to detail

A day in the life

• Prepare daily aging report
• Strategize the portfolio
• Identify root causes and collect payments
• Collaborate with internal and external stakeholders for better resolution
• Provide visibility to leadership

BASIC QUALIFICATIONS

• Bachelor's degree in accounting and commerce (B. Com)
• Advanced knowledge of Excel
• Experience with Microsoft Office applications

PREFERRED QUALIFICATIONS

• 3+ years of experience in finance operations, shared services, accounts payable, accounts receivable (collections), or general ledger

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodations during the application and hiring process, please visit this link .