Sr. HR Business Partner

ID lavoro: Amazon UK Services Ltd.

In pursuit of being Earth's Best Employer, our global Human Resources teams, known asPeopleeXperienceand Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture.TheSenior HR BusinessPartnerisresponsible foroperational excellence and organizational healththroughPXTleadership at their assigned site(s).As a senior individual contributor, you will partner directly with Field Leaders, site(s) leadership teams, and General Managers,maintainingthe seniority and credibility needed for strategic discussions on complex organizational challenges. You are accountable for the end-to-end employee experience at your site(s), owning feedback mechanisms, recognition programs, and environment standards that shape trust, engagement, and performance. This role requires balancing tactical excellence with strategic insight,leveragingboth technology and human judgment to deliver high-quality employee experiences while driving proactive risk identification and mitigation.

You will be expected to work onsite(s) at an Amazon facility, supporting multiple site(s)s within your region (campus) with regular mobility across assigned locations.

Key job responsibilities Employee Experience & Engagement

Foster two-way communication through Voice of the Associate programs, roundtables, and GEMBA walks, drivingtimelyresolutions and strengthening employee-leadership relationships. Execute engagement strategies and recognition programs that measurably enhance employee satisfaction. Build an inclusive environment where employees feel safe to speak up and bring their authentic self to work,establishingEmployee Resource Groups and ensuringequitabletalent practices. Maintain meaningful floor presence across the site(s), building rapport at all levels andidentifyingconcerns before they escape.

Operational Excellence & Site(s) Standards

Assess workplace conditions through regular site(s) walks,establishingroutines tomaintainfacility standards in alignment with Amazon expectations. Partner with site(s) leaders and safety teams to ensure consistent execution of safety standards and programs. Lead strategic community initiatives partnering with Public Policy and Public Relations teams. Drive proactive risk identification and mitigation byestablishingearly warning systems,leveragingdata insights, and making high-judgment decisions that balance policy intent with business needs. Execute core PXT processes with rigorous standards, conducting inspections and audits to ensure compliance. Coordinate effectively with shared services and cross-functional partners to ensure seamless service delivery.

Data-Driven Decision Making & Technology

Lead in effective use of analytics and AI tools to uncover hidden patterns, predict emerging risks, and drive data-informed decision making. Turn insights into compelling narratives that influence senior stakeholders and drive measurable improvements in employee experience and business performance. Drive strategic adoption of HR technology solutions and self-service tools to enable both efficiency and excellence,leveragingautomation while preserving high-touch support for sensitive matters requiring human judgment and empathy.

Strategic PXT Leadership

Partner regularly with site(s) leadership and General Managers to balance operational needs with Amazon's values and people priorities, applying high judgment to guide decisions on complex organizational challenges. Challenge status quo thinking and drive innovation in HR practices while ensuring sustainable execution. Coach Business Leaders on effective people management, including performance feedback, team development, and complex employee relations matters. Support change implementation by reinforcing messaging, addressing resistance, and helping leaders translate change into local routines. Set clear goals for culture transformation and implement comprehensive strategies to systematically strengthen organizational health, talent capabilities, and leadership effectiveness.

PXT Leadership & Organizational Health

Contribute to PXT team staffing decisions, resource allocation, and scheduling to ensureappropriate coverageand capability. Participate in succession planning and promotion decisions,identifyinghigh-potential talent and development opportunities. Conduct talent evaluations for PXT team members, providing input on performance, potential, and development needs. Support development planning and contribute to building bench strength for critical roles. Provide input on PXT team performance management and champion positive team culture and recognition practices.

A day in the life

our day blends strategic thinking with hands-on execution at the site(s) level. You'llleverageadvanced analytics and AI-enabled tools toidentifytrends and develop solutions that enhance workplace experience. From coaching senior leadership on complex workforce challenges to driving HR process excellence,you'llcollaborate with Field Leaders and General Managers on forward-looking strategies.You'llmaintainstrong floor presence through site(s) walks, employee feedback sessions, and strategic initiatives, while navigating complex organizational challenges with high judgment.You'llalso contribute to PXT organizational health through talent evaluations, succession planning, and performance management. Success comes from your ability to lead change initiatives, make high-judgment decisions in ambiguous situations, and create a workplace culture where employees feel valued and empowered.

• Bachelor's degree or equivalent
• Speak, write, and read fluently in English
• Experience in an HR leadership role with broad knowledge of human resource management, including experience in a technology environment
• Experience analyzing data to make business decisions
• Experience supporting or leading employee-focused processes including onboarding, benefits, investigations, training or talent management
• Experience partnering with business leaders in highly complex and dynamic business settings

• Master's degree, or MBA
• Experience in high-volume manufacturing operations or sourcing environments
• Knowledge of employment/labor laws and trends
• Experience in employee relations, risk management, workforce management and compensation management
• Experience developing and managing a high-performing team
• Experience leveraging technology to drive process improvements

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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