Sr. FinOps Analyst - AR, Credit and Rebill Team

Sr. FinOps Analyst - AR, Credit and Rebill Team

Amazon is seeking a motivated and analytical Credit and Rebill Specialist to join our Ads Credit and Rebill team. The role involves assessing credit and rebill requests for Amazon Ads businesses, including data-related assessments. The candidate will interact frequently with customers and internal stakeholders to ensure sound decision-making. The ideal candidate will have a passion for process innovation, attention to detail, and the ability to excel in a fast-paced, dynamic environment. The position requires autonomy and adaptability in a demanding setting.

Key Responsibilities

• Manage the process: ensure accurate and timely invoice generation and coordinate issue resolution with other teams.
• Evaluate credit and rebill requests.
• Understand Accounts Receivables and Accounts Payable processes.
• Collaborate with stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve disputes and queries, maintaining good client relationships.
• Address client inquiries and discrepancies, working with internal teams to resolve errors.
• Train and support the billing team on software and processes.
• Evaluate claims for accuracy and legitimacy.
• Create and adjust bills as needed.
• Reissue corrected documents to customers.
• Keep stakeholders informed of process and status updates.
• Ability to work with SQL queries is advantageous.
• Handle large datasets and generate insights.
• Identify process defects and perform root cause analysis.
• Prepare test cases, and perform UAT and PVT.

Basic Qualifications

• Bachelor's degree in Accounting or Commerce ()
• Advanced proficiency in Excel
• Experience with Microsoft Office applications

Preferred Qualifications

• 3+ years in finance operations, shared services, accounts payable/receivable, or general ledger roles

We value diversity and inclusion. If you need accommodations during the application process, please visit this link . Amazon is an equal opportunity employer, welcoming applicants regardless of veteran status, disability, or other protected categories.