Special Projects Lead

This role will be titled internally as Special Projects Lead, and is a part of our Special Projects Team. You will be part of a small and high impact team of commercially minded, strategic, and analytically driven generalists. We shape and deliver trajectory changing and business outcome focused projects across teams and at the Monzo level for C Suite, GMs and senior stakeholders in the different parts of our business like Core Banking, Borrowing, Wealth, Business Banking, Operations, etc.

To succeed, you should be excited about solving tough, ambiguous business problems with analytical rigor, commercial viability and execution effectiveness. You'll be working on a wide range of projects, collaborating with partners and colleagues across areas like product, data and marketing; operating in a high pace and ambiguous environment.

Examples of projects our team delivers include: seeding new products and business lines, delivering business transformation initiatives, expansion into new geographies, super charging product growth, M&A, and high impact partnerships.

Responsibilities

• Leading and executing trajectory changing, cross functional projects that align with the company's strategic goals.
• Engaging C suite, GMs and other senior stakeholders to build the cross functional influence required to drive strategic decision making or unblock high impact initiatives across the business.
• Collaborating with senior stakeholders and teams across product, marketing, operations, and engineering to problem solve jointly and deliver initiatives successfully.
• Identifying opportunities to optimise processes, drive efficiencies, and enhance project outcomes across Monzo.
• Driving problem solving, research and data gathering to inform business cases, go/no go decisions and influence strategy setting across the business.
• Owning analysing data, customer needs, market, competitive insights and commercial analyses to inform strategic decision making.
• Developing and tracking project plans, KPIs, and success metrics, ensuring timely progress and measurable results.
• Scaling team impact and performance by supporting talent development and staffing strategy, whether through direct management or high impact coaching.
• You have a founder mindset and take ownership of your work.
• You have the urge and resilience to challenge the status quo and make things better.
• You're excellent at managing and influencing stakeholders.
• You're a persuasive communicator who can inspire stakeholders and influence decisions and project outcomes.
• You're commercially minded and excited to collaborate with external partners and other stakeholders to get the best outcomes for our customers.
• You thrive in ambiguity, ask incisive questions and take a structured and data led approach to problem solving.
• Your super power is understanding and solving complex problems, whether it is going deep into data or based on regulation, legal documents, business processes, user needs, or technology.
• You're data driven, numerate and logic oriented.
• You are a great project and team leader.
• You're humble but excited by what we're doing at Monzo.

Qualifications

• Experience working in a high growth company on zero to one projects and products.
• Experience working on business transformation and strategy.
• Experience working on international expansion projects.

Benefits

• £106,300 - £143,800 + incentive awards tied to performance.
• This role can be based in our London office but we are open to discussing distributed working.
• We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
• £1,000 learning budget each year to use on books, training courses and conferences.

Not ticking every box? That's totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we're dedicated to creating a diverse and welcoming team. If you're passionate about this role and keen to learn and grow with us, we encourage you to apply- even if you don't have everything that's listed just yet. Drop us your application, we'd love to hear from you!