Space NK Supervisor (37.5 Hours)

SpaceNK are thrilled to announce the upcoming opening of our newest store in Watford, located in the Harlequin Shopping Centre!

The Supervisors main responsibility is to assist the management team to maximise sales and profitability whilst supporting and retaining a high performing team.

They must aim to deliver:

• A visually inspiring and inviting store environment
• A fully compliant store, adhering to all company processes and policies

• Delivers a 'customer first' experience exceeding customer expectations
• Supports their team to ensure a 'customer first' experience is delivered consistently

• Exceeds sales targets and delivers LFL growth along with ATV, AUS and conversion
• Exceeds the company acquisition target for N.dulge
• Supports stock file accuracy - adheres to all stock handling policies to ensure stock accuracy and minimise stock loss

• Ensures team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
• Communicates clearly and concisely with all internal and external business partners to drive business opportunities

• Actively identifies innovative opportunities to maximise their business
• Confidently analyses all available business reports to review weekly, monthly and yearly performance

• Supports the store recruitment process, retaining diverse teams that deliver our 'customer first' experience
• Creates an inclusive, welcoming and approachable environment for employees to thrive in
• Confidently delivers feedback and escalates any performance issues to the Store Manager or Assistant Manager

• Leads, motivates and inspires the team - be a role model!
• Coaches and develops their team and individuals to achieve their full potential

• Ensures the store is maintained in line with Company maintenance and Health & Safety standards. Communicating all needs, in a timely manner, with the Regional Manager or Property Manager
• Understands and adheres to all Company loss prevention practices

• Ability to deliver a 'customer first' experience, demonstrating the leadership to coach and motivate their team
• Ability to understand and analyse commercial reports to drive business opportunities
• Ability to identify key performance behaviours and competencies within the team
• Strong prioritising and organisational skills
• Leads by example
• Values honesty and integrity in working relationships
• Ability to manage change
• Flexibility to meet rapidly changing priorities and deadlines
• Ability to delegate tasks and follow up effectively to ensure completion