Spa Receptionist

Posted: 7th July 2026
Salary: £26,437 per annum
Location: Dorchester
Reference: MSSPA

We are seeking a warm & professional Spa Receptionist to join our client's luxury spa team on a full-time basis, starting at the beginning of August.

As the first point of contact for the guests, you will play an essential role in creating a calm, welcoming and refined experience from the moment they arrive. This position requires exceptional attention to detail, a natural flair for guest service, and the ability to deliver a seamless front-of-house experience in a luxury spa environment.

Hours: 40 hours per week (weekend work included based on Tuesday to Sunday rota)

Salary: £26,437 per annum

Start date: Beginning of August

Key responsibilities include:

• Welcoming guests with warmth, professionalism and discretion.
• Managing spa appointments, reservations and guest enquiries.
• Ensuring the reception area is beautifully presented at all times.
• Handling telephone, email and in-person enquiries to the highest standard.
• Taking payments and supporting retail recommendations where required.
• Liaising closely with therapists and the wider team to ensure a seamless guest journey.
• Maintaining accurate guest records and supporting the smooth day-to-day operation of the spa.

The ideal candidate will have:

• Previous experience in a luxury spa, hotel, reception or guest-facing environment.
• Outstanding communication and interpersonal skills.
• A calm, polished and professional manner.
• Excellent organisational skills and attention to detail.
• The ability to anticipate guest needs and deliver a discreet, personalised service.
• A positive, flexible and team-focused approach.

This is an excellent opportunity for a service-focused individual to join a luxury spa environment.