Solutions Architect

Founded in 2011 and based in Melbourne, Australia, PingCo is a pioneering technology leader transforming telecommunications with TCAP, a groundbreaking, fully automated cloud calling platform. We partner with global telecom providers, streamlining operations, reducing deployment times, and boosting revenue through zero-touch automation and scalable solutions. As a Microsoft Certified Accelerator Partner, we integrate Operator Connect and Microsoft Teams, empowering carriers to innovate and deliver exceptional customer experiences. At PingCo, we're a dynamic, collaborative team shaping the future of voice in a fast-evolving digital world.

Years In Business

0 +

Team Members

0

Office Locations Globally

The Role

The Solution Architect (SSA) will be responsible for designing and implementing comprehensive unified communications technology solutions that address the specific business needs of Large Tier 1 Telecommunications Carriers/Operators.

Responsibilities

Some of the key tasks performed by the Solution Architect include:

• Analyzing and understanding business requirements
• Identifying potential technology solutions
• Designing and planning the implementation of the chosen solution
• Collaborating with various teams to ensure successful implementation
• Evaluating the effectiveness of the solution and making necessary adjustments
• Developing sales material and customer presentations to drive and win new business with the sales team
• Participating actively in winning new business with the sales team
• Defining and documenting the overall solution architecture
• Working with stakeholders to understand their needs and requirements
• Evaluating and selecting appropriate technologies and platforms for the solution
• Developing and maintaining architectural standards and best practices
• Ensuring the solution meets performance, scalability, and security requirements
• Providing technical guidance and support to development teams
• Identifying and mitigating potential risks and issues related to the solution
• Participating in the continuous improvement of the solution and its components
• Reviewing project plans, technical documents, and specifications for accuracy and compliance
• Collaborating with sales, product management, and deployment teams for seamless project execution
• Identifying process improvement areas and implementing best practices
• Staying updated on industry trends, technological advancements, and regulations related to telecommunications/UCaaS

Qualifications

• Impeccable written and communication skills
• 4-5 years of experience in a similar role
• Exceptional interpersonal skills
• Background and knowledge in Telecommunications (Essential)
• Motivated professional capable of operating within a plan while showing innovation and initiative
• Positive attitude, strong communication skills, trustworthy, and a team player

If you would like to learn more about the role, you can contact Oshi A at

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