Solar & Heat Pump Aftersales Support Engineer

Posted 16 days 4 hours ago by Ashgrove Renewables

Permanent
Full Time
Other
Not Specified, Ireland
Job Description

Ashgrove Renewables is seeking an Aftersales Technical Support Engineer to be the first technical contact after installation. You will diagnose issues primarily in solar PV, batteries and EV chargers, and support heat pump customers, mostly remotely.

You'll prepare energy monitoring reports for service contracts and assist installers and colleagues with technical queries. Work involves explaining issues in plain language, maintaining case records in Zoho CRM, and contributing to continuous