Software Test Analyst - Chorley

Software Test Analyst

Department: Engineering

Reports To: Test Lead

Work Location: Chorley - Hybrid

Hours of Work: 37.5

Position Type: Full-Time

Rate Type: Salary

Grade: 4

SUMMARY

We are an innovative and market-leading software & services company based in Chorley serving clients in the utility sector ranging from new entrants to large existing suppliers. We deliver sophisticated software solutions and managed services in a Private Cloud infrastructure, servicing both traditional and modern real-time, smart energy clients.

With this role you will be working on our CRM & Billing solution which features a customer-driven proactive roadmap
introduces innovation for the billing of new digital energy services across the utilities market.

We operate a Hybrid working policy so you will be able to flex between working in the office and your home location to carry out this role, however during your initial training period the need to be in office with other team members will be essential. Our UK office is based in Chorley, which is where you will be based.

While this position is full-time, we are open to discussing flexible working patterns that accommodate individual needs. If you require flexibility in your work schedule, please let us know during the application process, and we will do our best to accommodate your needs.

POSITION RESPONSIBILITIES As a Software Test Analyst at ESG you will:

• Analyse and review project and product documentation to ensure thorough understanding of the business and technical requirements
• Analyse and understand new and existing software components and requirements
• Identify and define testable requirements from documented and undocumented sources
• Create, implement, and review test plans, scripts, and test completion documentation
• Link Test Requirements to Test Cases, ensuring 100% coverage of planned testing
• Define, generate, and load test data
• Peer review of colleague's test artefacts
• Test Case Execution results recording
• Identify, log, and monitor defects using the company's Defect Management Tool, Jira
• Define and seek to ensure all Test Completion criteria has been met
• Analyse test results by working with the Business Analysts and Developers to identify and resolve issues
• Set up and configure test environments in readiness for test activity and maintenance of the integrity of the environment during execution
• Mentor Junior Test Analysts and new members of the Test Team
• Continually develop relevant industry knowledge
• Where required, provide customer support for installed ESG products by identifying, diagnosing, and providing a resolution
• Ensure that queries raised by customers are resolved in a timely and satisfactory manner
• Actively participate in Agile ceremonies: daily stand-up, demo, retrospective
• Understand the importance of change control and work within a formal change control system
• Maintain rigorous compliance with project deliverables and industry standards
• Contribute to the planning process by providing estimates of testing effort and elapsed time for assigned work; to advise of any deviations from the plan.?

ABOUT YOU You must have:

• A minimum of 2 years' Software Testing experience in a software or support environment
• ISTQB Foundation Certificate in Software Testing (essential)
• An understanding of or have worked with XML data files
• Experience of API testing
• Experience working in the Energy Industry
• Proven ability to interpret requirements
• Experience in the creation and execution of SQL queries
• Excellent written and oral communications
• A strong desire to build on industry knowledge and willingness to attend internal training courses / workshops
• Excellent problem-solving skills
• Good inter-personal skills
• The ability to work well within a cross-functional team and coach other members of the team
• The ability to manage own workload to ensure objectives and tasks are always delivered in time and to cost
• Passion for delivering quality to our customers
• Willingness to undergo BS7858 screening.

Desirable:

• Knowledge or Experience of working with Billing & Payments
• Experience of working in an Agile software development environment
• Knowledge and experience in Test Automation
• Knowledge of or has worked with Atlassian (Confluence and Jira)

You will be:

• Aself-starter and show initiative
• Able to project a professional image
• Articulate and diplomatic
• Able to work effectively under pressure
• Able to focus on both detail and accuracy

Able to demonstrate ESGs key values of

• Excellence: be accountable to deliver our best
• Passion: show how much we care each day
• Integrity: do the right thing when no one is looking
• Collaboration: work together to succeed together

We welcome diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

ISO AWARENESS

• Follow IMS Policies
• Reporting of Incidents
• ISO Responsibilities
• ISO Staff Awareness

For more information on how we process your information please see our privacy notice which can be found on our website