Social Media Support Volunteer

Responsibilities

Create content utilising CANVA where appropriate for the Hub's Facebook page. Help build followers and page engagement and reach the desired audience.

• Engage with staff, service users gather content, quotes and stories to be shared on social media. This could involve attending group sessions or meetings, following nationwide Waythrough accounts to share relevant content on local platforms, and researching relevant local organisations / networks / initiatives.
• Support with the design of this content, using templates and brand guidelines.
• Help to promote the activities of the service.
• Adhere to data protection, safeguarding, media consent, social media policy, and brand guidelines.
• Have regular catchups with a supervising member of staff to evaluate progress.

Skills & Qualities

• Experience using social media platforms to increase engagement, and generating content.
• Excellent verbal/written communication skills.
• An understanding of the importance of guidelines and procedures relating to key areas such as safeguarding and information governance.
• Respectful and non judgemental towards service users and team.
• Able to commit to volunteering regularly (though flexible when that would be).

When & Where

10/11 Silverdale Place, Newton Aycliffe, DL5 7DZ.

Hours per week to be agreed on appointment to role.

Training and Support Offered / Expenses

• Reasonable travel expenses reimbursed with proof of journey.
• All volunteers will be expected to complete induction training before their agreed start date. This training ensures you have the knowledge and confidence to carry out your role safely and effectively. Induction can be completed online or in person, and details will be provided during the onboarding process.

What Volunteers Can Expect from Waythrough

• Regular supervision and support.
• Induction and access to training.
• To learn and practice new skills within a teamwork setting.
• To feel part of a team and the wider Waythrough organisation.
• Reasonable travel expenses reimbursed with proof of journey.
• Opportunities to progress and experience other areas of Waythrough's work in the region.

Accessibility and Transport Info

This role can be undertaken remotely and with flexible timings. Please note, as this role will be partially or fully remotely undertaken, we need to check with you that you can access the internet / have enough mobile data as we want to ensure no one is out of pocket from volunteering.

Hours

4 hours per week. Type: Marketing & Communications, Mental Health, Media, Social Media, Health & Social Care.