Social Media Manager - Jo Loves

We are a leading luxury niche fragrance brand seeking an experienced and creative Social Media Manager to lead and execute our social strategy across all platforms. You will play a pivotal role in driving brand awareness, growing and engaging our audience, and strengthening our digital presence globally.

Reporting to the Senior Brand Manager, you'll be responsible for managing the brand's social media calendar, overseeing content creation, guiding platform growth, and leading influencer collaborations and community engagement. You will also support wider brand initiatives and campaigns, ensuring our digital voice is consistent and compelling.

This is a strategic and hands-on role, working cross-functionally with creative, eCommerce, PR, and product teams to deliver engaging, high-performance content.

• Own and implement the global social media strategy across platforms (Instagram, TikTok, LinkedIn, Facebook, Pinterest, YouTube).
• Build and manage a robust content calendar aligned with brand and marketing priorities.
• Execute the social media calendar, managing day-to-day scheduling and publishing of content.
• Ensure timely and consistent delivery of high-quality, on-brand posts across all platforms.
• Set and deliver on key business KIPs for core social channels (Instagram & TikTok) with a focus on growing brand awareness, following and views.
• Oversee the creation of visuals, short-form video, and written content, guiding the creative process and briefing internal/external teams.
• Optimise content per platform and adjust based on performance and current trends.
• Plan and lead content shoots, providing direction and ensuring alignment with brand look and feel.

• Assist in identifying and researching suitable influencer partners.
• Support product send-outs, gifting campaigns, and logistics.
• Maintain influencer tracking spreadsheets and help evaluate performance.
• Collaborate with the marketing team to brief influencers and ensure brand alignment.

• Manage social community interactions across platforms.
• Respond to messages and comments promptly to maintain engagement.
• Monitor sentiment and escalate any sensitive feedback to relevant teams

• Assist with administrative tasks such as raising POs and coordinating product send-outs.
• Help maintain stock levels and organise campaign logistics.
• Contribute to tracking engagement and content performance.
• Work alongside brand and creative teams to support wider marketing activity.
• Coordinate with internal teams and external partners for campaign planning and execution

Organised, proactive, and detail-oriented

Strong communicator and confident collaborator

Creative eye and a deep understanding of digital storytelling

Comfortable managing multiple workstreams simultaneously

Analytical and results-focused

Skilled in shooting and editing short-form video content (Reels, TikTok)

Proficient in Canva or Adobe Photoshop

Knowledge of social media platforms and analytics tools

Familiarity with influencer marketing tools and campaign processes

Strong understanding of brand tone and aesthetics

Experience working within a fast-paced, creative environment

3-4 years' experience in social media management, ideally in a beauty, lifestyle, or consumer brand

Experience executing content calendars and managing day-to-day publishing

Strong track record of platform growth and engagement