Social Media Customer Care Advisor

HSBC is recruiting a Customer Service Advisor within Social Media to be the frontline voice of the brand online. You will handle customer interactions across social channels, deliver helpful guidance, and drive community engagement in line with WPB goals.

Based in Swansea or Birmingham, this role offers development opportunities within a global bank and a comprehensive benefits package. You will collaborate with cross functional teams and apply risk-aware, customer centric practices daily.