Social Media Channel & Community Lead

Social Media Channel & Community Lead

• Rate; Flexible (via umbrella)
• Duration; 6 month initial contract
• Location; Hybrid working, Southampton or Paddington (3x weekly onsite)

Sanderson are partnered with a leading retail brand to identify a Social Media Channel & Community Lead to elevate their brand presence, build engaged communities and create genuine, meaningful connections with audiences.

You'll own and manage all brand social channels, ensuring a consistent voice and high-quality output. You'll plan, publish, and optimise content, nurture online communities, respond to conversations and ensure our social spaces remain positive, on-brand and insight-driven.

Key Responsibilities

• Manage all brand social media channels, maintaining consistent tone and messaging
• Develop and deliver social and community engagement strategies aligned to business goals
• Plan, create and publish high-quality content across platforms (organic and paid)
• Monitor conversations, respond to queries and manage community feedback
• Collaborate with marketing, content, PR and customer support teams
• Track, analyse and report on performance and audience insights
• Use data to optimise content, scheduling, and engagement tactics
• Manage influencer/ambassador/creator partnerships that support community growth
• Handle escalations or social issues professionally and in line with brand values
• Stay on top of platform trends, updates and best practices
• Ensure all activity complies with brand, legal and platform guidelines

If this is of interest, please apply online with an updated CV attached.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.