Social Media & E-Commerce Co-ordinator
Posted 6 days 3 hours ago by Chiltern Recruitment Ltd
Location: Buckinghamshire (full-time, office-based with occasional travel to London)
A design-led workplace interiors brand, known for creating sustainable and functional products for modern environments, is seeking a talented Social Media & E-Commerce Coordinator to help expand its online reach and maintain a fresh, engaging e-commerce presence.
Role Overview
The successful candidate will lead multi-platform social media activity, create compelling content, and ensure product listings and website content remain up to date and optimised for search. This is a hands-on position for someone who combines creative flair with a meticulous eye for detail, working closely with marketing, creative, and product teams.
Key Responsibilities
Social Media Management
• Develop and implement a content strategy across Instagram, Pinterest, LinkedIn, TikTok, and other relevant platforms.
• Plan, schedule, and publish posts in line with product launches, brand campaigns, and key industry events.
• Write engaging captions and collaborate with creative teams to ensure consistency in tone and style.
• Respond promptly to comments, messages, and community interactions.
• Monitor and report on performance metrics, offering recommendations for improvement.
• Keep informed on emerging social media trends, platform updates, and best practice.
• Capture and curate visual content during visits to the London workspace.
Web Content & E-Commerce Management
• Upload and update products, collections, and imagery via the e-commerce platform (e.g., Shopify).
• Ensure product descriptions, metadata, and tags are accurate and SEO-friendly.
• Collaborate with the product and creative teams to keep product photography and descriptions current.
• Publish blog articles, homepage updates, and campaign landing pages.
• Conduct regular audits to maintain a consistent and user-friendly website experience.
Candidate Profile
• Proven experience managing social media channels for a brand in the design, lifestyle, or creative sector.
• Strong copywriting skills with an eye for detail and aesthetics.
• Confident using CMS platforms such as Shopify.
• Skilled in design software such as Adobe Photoshop or Canva.
• Organised, proactive, and able to meet multiple deadlines.
• A genuine passion for design, interiors, and brand storytelling.
• Familiarity with scheduling tools (e.g., Later, Hootsuite) and email marketing platforms (e.g., Brevo, BeeFree) is advantageous.
• Basic understanding of SEO and analytics tools (e.g., Google Analytics, Instagram Insights).
What's on Offer
• Competitive salary based on experience.
• Creative input into brand content and digital campaigns.
• A varied, collaborative role working alongside senior decision-makers.
• Opportunity to contribute to campaign planning and product storytelling.