SOC Analyst - Incident Response & Monitoring (Remote)

A leading technology consultancy in Cardiff is seeking a skilled Service Operations Centre (SOC) Analyst. This role involves managing incidents and ensuring service excellence for clients. Candidates should have experience in SOC or IT Operations, strong communication skills, and a detail-oriented approach. You will work closely with internal teams and mentor Associates, contributing to operational excellence. The position initially requires training in Cardiff and moves to remote after a short period.