SMB Payments Account Manager - Growth & Retention

PayPal in London is seeking an Account Manager to own the commercial relationship with around 250 SMB merchants using Zettle, focusing on retention and growth rather than new business. You will drive cross-sell across PayPal product suite, use AI-powered tools, deliver monthly revenue targets and maintain pipelines and forecasts; collaborate with Customer Success to grow the existing book.

This role requires 3+ years of relevant experience and a Bachelor's degree, with a proven track record in