SLA & Continual Improvement Lead

DXC Technology is hiring a Service Level & Continual Improvement Manager to own SLAs, OLAs and continual improvement initiatives across IT services in a London-based, onsite role. You will lead service level management, governance and reporting, partnering with service owners, suppliers and stakeholders to drive measurable business value.

The role requires strong ITIL knowledge, experience in ITSM, and the ability to coordinate cross-functional teams to deliver quality service improvements in a