Skitube Concourse Attendant (Winter 2026)
Posted 1 day 7 hours ago by Perisher Blue Pty Ltd
Resort: Perisher
Employment Type: Seasonal
Role Commencement: June 2026
If you enjoy working with people, thrive in fast-paced environments, and take pride in safety-focused work, this could be your perfect winter role.
As a Skitube Concourse Attendant, you'll work on train platforms across Perisher's iconic Skitube Alpine Railway. You are often the first and last Perisher team member guests interact with each day, making strong customer service, clear communication, and a calm, professional approach essential.
This role suits people who enjoy being active, working outdoors in alpine conditions, and contributing to the smooth operation of an essential transport service.
About the RoleSkitube Concourse Attendants play a vital role in the operation of Perisher's unique Swiss-designed rack and cog railway, working across Bullocks Flat, Perisher Valley, and Blue Cow terminals.
The Skitube provides all-weather access to the resort via one of Australia's longest underground rail tunnels, descending up to 550 metres. As part of the Concourse team, you'll help ensure guests travel safely, comfortably, and on time.
On the Platform, You Will- Support the safe and efficient operation of Skitube trains, platforms, and terminal areas
- Manage boarding and disembarking processes, assisting guests with luggage and trolleys
- Assist Train Drivers with door operations to support punctual services
- Monitor ticket gates and provide clear, friendly resort and transport information
- Manage guest flow and crowd movement on platforms
- Regularly remove snow and ice from platforms, entrances, and terminal areas during winter conditions
- Deliver consistently high levels of customer service in a busy, operational environment
- Strong customer service skills and the ability to communicate confidently with a wide range of guests
- A reliable, punctual, and safety-focused approach to work
- An enthusiastic, friendly, and proactive attitude
- Willingness to work outdoors in winter alpine conditions
- A reasonable level of physical fitness, hearing, and eyesight
To perform the inherent requirements of this role, you must be able to climb, balance, kneel, crouch, stand, walk, push, pull, lift, and carry as required.
Important Information to Consider Before You Apply- Skitube Concourse Attendants are Rail Safety Workers and must comply with the Rail Safety National Law 2012
- Employees are subject to random, targeted, and post-incident drug and alcohol testing
- A zero-tolerance approach to drugs and alcohol applies while on duty
- Availability to commence 2 day mandatory training in June
- A central role in shaping the guest experience
- Skill development in guest relations, booking systems, and coordination
- A unique role supporting one of Australia's most distinctive alpine transport systems
- A Vail Resorts Australia Staff Lift Pass and up to 40% of food, retail and rentals
- A supportive, inclusive team that works hard and enjoys mountain life
- A workplace where you're encouraged to learn, contribute and grow
Vail Resorts Australia operates some of Australia's most iconic alpine destinations. Our teams bring the mountains to life through professionalism, energy, and genuine care for every guest. Guided by our values - Be Inclusive, Do Good, Be Safe, Have Fun, Serve Others, Drive Value, Do Right - we create workplaces where people feel supported, respected, and part of something bigger.
Your Next StepsExcited to join our team? Apply now through our Career Center!
If you need any reasonable adjustments just reach out to the Talent Acquisition team via HR Help Centre - we're here to help!
We love that you're keen to join our team - just make sure this role is the one you're truly interested in before applying.
Our staff accommodation spots are limited and reserved for full-season team members, so be sure to tell us your availability and if you'll need a place to stay.
Be where the journey begins - supporting safety, connection, and an Experience of a Lifetime.