Skip Scheduler

Advert Details: Skip Scheduler Department: Operations Reports to: Line Manager As a Skip Scheduler at Panda, you ll play a key role in keeping our skip operations moving efficiently every day. This is a busy, fast-paced role where you ll coordinate skip deliveries, exchanges and collections, making sure drivers, vehicles and routes are planned effectively to meet customer and operational needs. The Skip Scheduler role would suit someone who is highly organised, confident communicating with drivers and internal teams, and able to stay calm when priorities change throughout the day. The Role In this role, you ll be responsible for planning and coordinating daily skip activity, supporting route performance, managing operational changes and helping ensure a high level of service delivery. You ll work closely with drivers, operations, customer service, accounts and other teams to make sure work is scheduled realistically, completed on time and accurately recorded in the system. What You ll Be Doing You ll be responsible for: Planning, scheduling and coordinating daily skip deliveries, exchanges and collections Allocating drivers and vehicles effectively to meet operational demand Ensuring drivers and vehicles are dispatched on time each day Maintaining daily and forward scheduling rosters Making sure sufficient resources are available for next-day operational requirements Monitoring routes throughout the day to support timely completion Reviewing route performance and identifying opportunities to improve efficiency Supporting route optimisation activity to help improve service and reduce costs Ensuring all routes are verified, completed and signed off in the system Logging and following up on system or operational issues through to resolution Keeping in regular contact with drivers and operational crews Liaising with Customer Service, Operations, Accounts and other departments to support smooth service delivery Providing updates on route progress, delays, missed services or operational issues Coordinating ad hoc or urgent work requests when required Carrying out end-of-day driver debriefs Responding to driver queries and helping resolve issues quickly Managing operational disruptions such as vehicle breakdowns, delays or missed collections Recording and reporting accidents, incidents and breakdowns in line with company procedures Preparing, issuing and managing delivery dockets, manifests and related documentation Reviewing previous day documentation and resolving discrepancies within agreed timescales Maintaining accurate records of scheduling activity Supporting workload planning to avoid over-commitment and unrealistic scheduling Working closely with Customer Service to manage order intake and customer expectations Helping maintain strong service performance levels, including completion targets Supporting team objectives and contributing positively to overall operational performanceAbout You We re looking for someone who can work well in a busy transport or operations environment and enjoys solving problems in real time. You ll be someone who is: Highly organised with strong attention to detail Confident planning, scheduling or coordinating operational activity Able to manage changing priorities throughout the day A clear and professional communicator Comfortable working with drivers, operational teams and internal departments Able to make practical decisions under pressure Good at spotting issues early and following them through to resolution Accurate when handling records, systems and documentation Customer-focused and aware of the impact scheduling has on service delivery Flexible, reliable and willing to support the wider team when neededExperience in transport, logistics, waste management, skip operations or route scheduling would be helpful, but what matters most is that you are organised, proactive and able to keep operations moving. Why Join Panda? This is a great opportunity for someone looking for a hands-on Skip Scheduler role in a busy operational environment. You ll be joining a team where communication, planning and teamwork are essential, and where your work has a direct impact on service delivery every day. As Panda continues to grow, this role offers the chance to build experience in a fast-moving business and play an important part in supporting our customers, drivers and operations teams. About The Company We are Panda. We value waste. We re in the business of waste management but that doesn t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other s wellbeing, encourage development, and support growth because we know we re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)