Site Performance Manager

Overview

We have an exciting opportunity to join our water treatment team as a Site Performance Manager. This role is a demanding but rewarding opportunity at one of our key operational sites - one of our largest water production facilities, providing high-quality drinking water to approximately £3.5 million customers.

What you'll be doing as a Site Performance Manager

• To ensure both Thames Water employees and contractors work in a safe and secure environment and go home safely and well at the end of each working day.
• To make sure Water Production sites achieve their planned availability and reliability in terms of quality and quantity at the agreed cost.
• Make sure that the team and individuals deliver exceptional service both to internal and external customers, working towards an improved SIM score.
• To ensure budgetary control in accordance with the Financial Control procedures to meet the business plan (OPEX & CAPEX).
• Make sure individuals in the team understand what is expected of them in order to achieve optimal performance in conjunction with the company's PDR process and timeline.
• Making sure the team feel motivated, valued, and engaged in all aspects of their work.
• Maintain and contribute to a succession plan as part of the wider Water Production team.

Base location

Coppermills (WTW) - E177HE

Working pattern

36 Hours per week (Mon - Fri), plus inclusion onto a standby rota for which you will receive additional payment.

What you should bring to the role

To thrive in this role, the essential criteria you'll need are:

• Full UK Driving License Required
• Demonstrate leadership, empathy, and a calm demeanor under pressure.
• A great team player with the ability to work collaboratively.
• Excellent verbal and written communication skills.
• Previous process knowledge gained through hands-on development.
• Technical ability and understanding of all process areas.

Additional skills and experiences would be great to have/bring:

• A qualification in the Management of Water Production is highly desirable.
• IOSH or NEBOSH training is highly desirable.

What's in it for you?

• Salary up to £60,000 per annum depending on skills and experience.
• Annual leave: 26 days per year, increasing to 30 with length of service (plus bank holidays).
• Performance-related pay plan directly linked to both company and individual performance measures and targets.
• Generous Pension Scheme through AON.
• Benefits to support health, wellbeing, and finances (health MOTs, physiotherapy, counselling, Cycle to Work, shopping vouchers, life assurance).

Who are we?

We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water. We aim to build a better future for all, helping our customers, communities, people, and the planet to thrive. We need passionate and skilled people to help us achieve our goals.

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference. You'll enjoy meaningful career opportunities, flexible working arrangements, and excellent benefits.

If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Learn more about our purpose and values.

Recruitment and inclusion

We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, such as extra time or accessible formats, let us know-we're here to help and support.