SILS Administration Coordinator

We are looking for a full time, highly organised and proactive Administrator Coordinator to join our Solihull Independent Living Service (SILS). This is an exciting opportunity to play a key role in supporting the delivery of essential minor home adaptations that help people live independently and safely.

About the Role

As an Administrator Coordinator, you will be responsible for coordinating administrative functions that support the smooth delivery of minor adaptation works. You will act as a central point of contact for service users, contractors, and internal teams, ensuring requests are processed efficiently and accurately. You will also be responsible for scheduling of works for our SILS operatives and officers, ensuring jobs are completed in line with existing service level agreements to support in facilitating timely hospital discharges and all other adaptation requests. You will have a thorough attention to detail and be proficient in data entry, ensuring accurate information is loaded into case management systems in a timely manner.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is required.

Equal Opportunities

Solihull Community Housing is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.

Safeguarding

Solihull Community Housing is committed to safeguarding and protecting children, young people and adults at risk and to promoting their welfare and requires all employees and volunteers share this commitment.