Showroom & Operations Manager

We are partnering with a highly respected, well-established Galway SME with a dominant local presence, exceptional walk-in trade, and long-standing contractor relationships to find them a suitably experienced Showroom & Operations Manager (Retail / Trade) - in Galway offering a salary of €45,000 - €60,000 DOE + potential Bonus Full-Time Permanent With a 98% customer recommendation rate, this business has built its reputation on quality, consistency, and outstanding service delivery-and is now looking for a commercially astute operator to take ownership of its showroom and day-to-day operations. This is not a passive management role. It's a hands-on leadership position with real influence across sales performance, operational flow, and customer experience. The Role You will take full responsibility for the daily running of a busy showroom, ensuring every opportunity is maximised-from walk-in customers to trade enquiries-while keeping operations tight, efficient, and aligned across the business. Key areas of ownership: Drive showroom sales performance and conversion rates Manage customer experience end-to-end (walk-ins, enquiries, quotations, follow-ups) Lead and support sales team performance and accountability Coordinate seamlessly between showroom, warehouse, and joinery teams Maintain strong operational systems, processes, and organisation Work closely with senior management to improve efficiency and commercial output What We're Looking For This role suits someone who combines commercial instinct with operational discipline. Proven background in retail or trade sales environments (builders merchants, interiors, flooring, kitchens, etc.) Strong track record of hitting targets and driving revenue Experience running or owning a showroom, store, or trade counter Highly organised with exceptional follow-through Confident, credible, and strong with customers and team leadership Naturally takes ownership and responsibility-no need for constant direction What This Role Is Not Not suitable for entry-level candidates Not suited to purely field-based/on-the-road sales profiles Not for individuals lacking structure, organisation, or accountability Package €45,000 - €60,000 base salary (depending on experience) Possible performance-related bonus structure Long-term opportunity within a growing, reputable business Autonomy and real influence over sales and operations performance Benefits including: Employee/store discounts Private medical insurance Bike to work scheme Company events On-site parking Why This Role Stands Out This is a high-impact position within a business that already has strong foundations-your role is to elevate performance, tighten operations, and maximise commercial output. If you're someone who thrives on ownership, accountability, and delivering results, this is a genuine opportunity to make your mark. To apply or learn more, please submit your CV today. Send your CV and short cover note to our Multi-Sector team today. Applicants must have the legal right to work in Ireland. Only suitable candidates may be contacted. 3D Personnel is operating as an Employment Agency and Business. We are proud to be an equal opportunities employer