Shop Supervisor

Weekend Shop Supervisor

Sue Ryder Charity shop, 26 High St, Emsworth PO10 7AW
8 Hours per week (Saturday 4 Hours & Sunday 4 Hours).
£12.36 per hour + rewards & benefits.

About Sue Ryder

Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold generates funding for 2.7 million hours of expert medical, practical, bereavement and emotional support each year. We provide hospice, home and community care for people approaching the end of life or living with grief.

Responsibilities

• Use retail experience to drive business, push sales, and achieve targets.
• Lead a team to deliver great customer service to donors and customers.
• Work with the local community to generate sufficient donated stock to drive sales.
• Recruit, train & retain a volunteer team, providing leadership and guidance.
• Set high standards of merchandising and housekeeping, prioritising health and safety.
• Manage effective stock processes to keep the shop well merchandised with fresh, seasonal stock at all times.
• Act as a brand ambassador, supporting in store campaigns and national fundraising initiatives.
• Manage an effective stock process through the Epos operation.

Minimum Essential Criteria

• Customer Service Experience
• Previous supervisory Experience
• Cash Handling/Till work
• Basic IT skills (emails/instant messaging/video calls)
• Organisational Skills
• Lone working experience

Desirable Criteria

• High street retail/leisure/hospitality background
• KPI and target experience
• Charity retail
• Health & Safety knowledge
• Team Player
• Key holder/opening/closing
• Merchandising/Stock rotation

Benefits Package

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• Enhanced sick pay
• Electric Vehicle Scheme
• Healthcare Cash plan, to claim back routine healthcare costs
• Death in Service benefit
• Structured induction programme and learning and development opportunities
• Access to Employee support programme

Closing Date and Interview

Closing date: 9th Feb
Interview date: Week commencing 16th Feb.

Equity, Diversity and Inclusion

At Sue Ryder we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination. We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio economic backgrounds, and those living with disabilities. As a Disability Confident Committed employer we offer an Interview scheme to disabled applicants who best meet the minimum essential criteria.

Contact

If you require support to compete an application or participate fully in the interview process, please email .

Join Us

If you want more than just a job, we want you. Join the team and be there when it matters.