Shipper Experience Leader: Ops & Performance

Amazon Shipping is seeking a Shipper Experience Manager to own the operational relationship with a portfolio of shippers, onboard new partners, and drive performance improvements across the network. You will translate complex operational realities into clear solutions and partner with internal teams to reduce costs and improve quality.

You will visit shipper sites, lead business reviews at all cadences, and advocate for the shipper while aligning with program teams to drive adoption of new