Shift Team Leader (Make and Pack)

Posted 9 days 19 hours ago by gategroup

Permanent
Part Time
Other
London, United Kingdom
Job Description
Join Our Team as a Shift Team Leader - Make & Pack!

We're growing - and we need great leaders to grow with us!

If you thrive in a fast-paced environment and love bringing out the best in a team, this is your moment. Reporting to the Section Manager, you'll take the reins of our Make and Pack shift/team, driving performance, hitting targets, and helping us deliver world-class results. This is a genuine opportunity to make your mark and lead a team that keeps the skies (and stomachs!) happy.

Here's what life on the Gategroup team looks like for you:
  • £14.84 per hour - plus overtime at 1.25x your hourly rate!
  • 4 on 4 off shift pattern - more structured time for you
  • In-house training and development - we invest in YOU
  • Complimentary meals & beverages
  • Free uniform
  • Company sick pay
  • Free on-site parking
  • Paid holiday
  • Pension scheme to help build your future
  • Bespoke employee support programme - including free counselling
  • Refer a friend scheme - generous bonuses for every successful referral!
  • Exclusive discount platform - save on everyday purchases
  • Cycle to work scheme
What you'll be leading in Make & Pack:
  • Packing food liners to exact specification
  • Creating precise sample and product builds across all classes
  • Running temperature, quality, and product date checks
  • Sealing flight canisters and trolleys, recording numbers accurately
  • Marshalling flights to Dispatch bays in the correct stowing order
Your mission as Team Leader:
  • Drive your team to hit objectives, budgets, and specs - efficiently and effectively
  • Build a positive, energised working environment
  • Resolve conflict, find solutions, and take corrective action when needed
  • Monitor and support team performance on shift
  • Represent your team at operational meetings
  • Coach, communicate, and develop your people so they perform at their best
  • Own HACCP and legal compliance - health & safety, food safety, security, and gateOPEX
  • Keep quality and service standards on point through smart systems and process management
What you bring:

Education: Degree-level ideal, but not essential - we care more about what you can do!

Experience:

  • You've led a team in a fast-paced environment
  • Shift/staff management experience - food manufacturing sector a big plus
  • At least 2 years of relevant operational experience

Skills:

  • Food hygiene, security, and H&S know-how preferred
  • Aviation security awareness a bonus
  • Sharp eye for detail and accuracy
  • Solid IT skills - MS Office; advanced Excel is a real plus
  • Strong analytical and problem-solving instincts
About Gate Gourmet

We're the world's largest independent airline catering provider - the powerhouse behind gategroup and its eleven associated brands. We serve up 200+ million meals a year to 270+ airline customers across 120 airport locations worldwide. Come be part of something huge!