Shift Manager

FishnChickn, Shift Manager; The Knares

Full Time

£12.71 - £13.71 per hour

Shift Managers are responsible for managing all aspects of their shift and ensuring they go above and beyond for their customers and team. They will work closely with the Management team to operate the store in accordance with our values and behaviours by preparing and cooking all our products whilst maintaining a high level of quality food and service.

To achieve that, you will receive all the training and support you need to thrive and get on in your food career through our industry leading procedures and how to guides.

Shift Managers work alongside their Store Managers to ensure their store achieves their KPIs by following strict control measurements such as health and safety, labour costs, training completion rates and stock take. They motivate their team to provide their customers with exceptional customer service that goes that extra mile.

Main Responsibilities

• To prepare and cook all menu items in line with demand and to a high standard using a variety of equipment and tools in a fun, vibrant and busy kitchen environment.
• To prepare and cook all menu items in line with demand and to a high standard.
• To assemble orders via liaising with your team for takeaway, click & collect via our 'My Chippy' app and delivery.
• Leadership - great communication and role modelling to develop a high performing team.
• Have Fun! Make your store a great place to be by creating a culture for equal opportunities for ALL of our colleagues to thrive!
• Promote high standards of Food Hygiene.
• Ensure Health and Safety standards are met at all times by ensuring your team following the company's policies and procedures to safe guard the wellbeing of our teams, customers and contractors.
• Drive Store performance to ensure key targets and budgets are achieved.
• Work closely with your Operations Manager to maximize the turnover and profitability of the business in an ethical and rewarding manner.

Skills & Attributes

• An enthusiastic approach to deliver great service and a drive for customer satisfaction
• A leader with the ability to manage a team
• Able to carry out a physically demanding job
• Previous experience in a similar environment would be an advantage

Benefits

• Further career opportunities
• Training and personal development
• Recognition rewards
• 28 days holiday inclusive of bank holidays
• Birthday off work, if on a working day
• Staff discount

All offers are subject to a satisfactory DBS check