Shift Manager - Full-Time

Drive Store Success: Shift Manager - Full-Time (36 Hours/Week)

Location: Church Walk, Newcastle, NE6 3DP

Pay: £13 per hour

Hours: 36 hours per week

Lead by Example in a Fast-Paced Retail Environment

At Heron Foods, we're all about delivering great value and excellent service across our 340+ stores nationwide.

As a Shift Manager, you'll be a key part of the leadership team, helping to run the store smoothly, energising the team, and ensuring our customers have a fantastic shopping experience.

Why Heron Foods?

• Staff Discount: 10% off at Heron Foods and B&M stores
• Career Development: Access to training and leadership development through Future Flyers
• Wellbeing Support: 24/7 GP access for you and your household, plus free, confidential support
• Rewarding Extras: Long-service awards, colleague discounts, and much more

What You'll Be Doing

• Leading and motivating the team during your shift to maintain high store standards
• Providing excellent customer service and confidently handling customer queries
• Keeping the store well presented and fully stocked
• Supporting stock deliveries and efficient stockroom management
• Acting as a keyholder, with responsibility for store opening and closing

Why You'll Love This Role

This isn't a desk job-it's an active, fast moving position where your leadership skills really shine. You'll be hands on with your team, making decisions on the go and setting the tone for a productive, positive store environment.

What We're Looking For

• Previous experience in a supervisory or team leader role in retail or similar environments
• A strong, motivational leadership style
• Great communication and problem solving skills
• The ability to stay organised and adaptable under pressure

Also Known As

This role may also be listed as: Duty Manager, Team Leader, Store Supervisor, Assistant Manager, Keyholder, Floor Manager, or Section Leader.

At Heron Foods, we celebrate diversity and inclusion and are proud to be an equal opportunity employer.