Shift Manager - Dispatch

• Days of Work: Tuesday to Saturday
• Hours of Work: 05:00 - 13:30

Join us on our journey as we aim to be the UK's most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career.

DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you'll receive fantastic benefits starting on day one, including never working on your birthday ever again.

DPD is a Valuable 500 company and a Disability Confident Employer.

Job Description

We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations management team.

In this role you will work closely with our self employed Owner Drivers (OD's) and Employed Drivers, building strong relationships, ensuring they are engaged, well managed and motivated to deliver outstanding service.

Responsibilities

• Ensure depot target for Core Routes is achieved.
• Ensure depot target Stops Per Route (SPR) is achieved.
• Ensure all other delivery & collection routes are properly set.
• Ensure all driver's scan and load their vans for delivery safely, timely and efficiently.
• Maintain ongoing communication with drivers to resolve any issues.
• Ensure adequate resources are available to guarantee any ad hoc collections are picked up via your pool of drivers or by using couriers/agencies.
• Ensure all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements.
• Work to set Key Performance Indicators including Service, Cost, Productivity, Transport and Health and Safety.
• Ensure "Depot Clear" is achieved in line with depot targets.

Qualifications

• Experience in a fast-paced operation with proven people management experience, involving direct accountability and responsibility for motivating and leading a high performing team, ideally within a transport setting.
• Strong communication skills with the ability to inspire, motivate and manage a team.
• Decisive and effective decision making, problem resolution and time management skills.
• High levels of resilience, self motivation and flexibility.
• Excellent computer skills with the ability to use Google Chrome applications.
• Ability to produce comprehensive reporting, alongside data analysis.
• Vigilance to any unscrupulous activity and ability to act swiftly and appropriately.
• Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.

Benefits

• Holiday trading.
• Enhanced maternity and paternity package.
• Free life assurance of 4 salary on joining the pension scheme.
• Health Kiosks visiting every location.
• Vitality at Work.
• Free on site parking.
• Discounted shopping from 100's of retailers, including up to 5 % off supermarket shopping.
• Milestone days off to celebrate with your family and friends.
• Free eye tests and support with the cost of glasses for employees who regularly use a screen as part of their job.