Shift Lead: Store Operations & Customer Service

Marks & Spencer Plc in Newport is looking for a Shift Lead to ensure the salesfloor is ready for trading. You will coordinate team resources, lead operational processes during shifts, and uphold customer service standards.

The ideal candidate will have previous retail experience, strong leadership abilities, and be able to work flexible hours including early mornings and late nights. Responsibilities include team coordination, resource allocation, and ensuring a clean, safe store atmosphere.