Shift Lead: Retail Floor Ops & Customer Experience

Team Support Manager at Marks & Spencer Plc in Swindon is responsible for leading the fill operation on the sales floor, coordinating resources to Serve, Sell and Fill, and stepping in for the Colleague Manager when required.

You will oversee opening and closing tasks, maintain a safe, clean store, coach colleagues on best practices, and help create a welcoming, high-performance team atmosphere.