Shift Lead: Fashion, Home & Beauty Store Operations

Marks and Spencer in London is seeking a Shift Lead to manage the fill operation, ensuring the sales floor is ready to trade and resources are coordinated for busy periods.

You will lead the floor in the Colleague Manager's absence, coach colleagues on best practice, and uphold M&S customer service standards while maintaining a clean, safe store.

This frontline role requires resilience and teamwork, with opportunities to contribute to store performance and guest experience.