Shift Lead: Elevate Customer Experience & Team Coaching

Posted 6 days 15 hours ago by Cobra Coffee - Starbucks Franchisee

Permanent
Full Time
Other
Wiltshire, Chippenham, United Kingdom, SN140
Job Description

Cobra Coffee, a Starbucks UK franchised partner, is seeking a shift supervisor to lead and coach a team of baristas, delivering the Starbucks Experience with high quality service, beverages and products. You will work in a fast-paced store, managing shifts, supporting partners and ensuring exceptional customer satisfaction.

Previous coaching or supervisory experience in a customer-facing role is essential. Flexibility to work early mornings, evenings and weekends is expected as part of a dynamic