Shift Lead: Customer Centric Store Ops & Team Coach

A leading UK home improvement retailer is seeking a Shift Lead to oversee daily store operations. The role involves ensuring a safe and welcoming environment for customers and colleagues. Responsibilities include managing staff deployment, maintaining safety standards, and fostering a positive customer experience. Candidates should be passionate about customer service, capable of making quick decisions, and enjoy teamwork. This position offers a competitive salary with a comprehensive benefits package including a pension scheme and holiday allowance.