Shift Lead - Food - Gateshead Team Valley Simply Food
Posted 18 hours 14 minutes ago by Marks & Spencer
Permanent
Full Time
Other
Tyne And Wear, Gateshead, United Kingdom, NE100
Job Description
Work Pattern 
Week 1
Monday: 04:00-12:00
Wednesday: 09:00-17:00
Thursday: 04:00-12:00
Friday: 04:00-12:00
Saturday: 13:00-21:00
Week 2
Sunday: 11:00-19:00
Tuesday: 04:00-12:00
Wednesday: 04:00-12:00
Thursday: 09:00-17:00
Friday: 04:00-12:00
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Purpose- To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. and to lead the floor in the absence of the Colleague Manager
- Coordinate resource to deliver the operational tasksduring the fill operation and in the absence of the Colleague Manager
- Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening
- Allocate resource effectively to deliver a quick payment experience
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times
- Coordinate the team to delivera clean, safe and well-presented store
- Play their part in creating a great team atmosphere that is inclusive of everyone
- Role model great Customer Service
- Role model the M&S behaviours and Colleague Expectations across the store
- SupportColleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues
- Support nearby stores if operationally required
- Responsible for being a key holder and answering call outs as required
- Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.