Shift Lead - Café: Customer-First Ops & Coaching

A leading retail company in Northern Ireland is seeking a Customer Assistant to deliver exceptional customer service and support team members. Responsibilities include managing day-to-day operations, upholding safety standards, and fostering a positive shopping experience. Ideal candidates will possess strong communication skills, digital competency, and a customer-first mindset. This role is essential for maintaining high standards across the store and requires flexibility and adaptability in a fast-paced environment.