Shared Investment Services - Senior Product Associate

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Client Management Domain, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development
• Acts as a scrum master to coordinate sprint activities for the delivery team
• Coordinates and participate in peer and business testing to ensure new solutions meet the requirements and are ready for production rollout
• Supports and trains end-users to drive adoption and maximize the platform's capabilities
• Partners with cross-functional teams to assist with broader initiatives and improvements
• Participates in release and change management activities, compliance with the firm's risk, controls, and regulatory standards
• Analyzes, tracks, and evaluates product metrics across the product development life cycle
• Configures complex reports and dashboards to enhance service operations

Required qualifications, capabilities, and skills

• Experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Exposure to operational management and change readiness work streams
• Developing knowledge of data analytics and data literacy

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization