ServiceNow Lead
Posted 1 day 6 hours ago by Qualient Technology Solutions UK Limited
Permanent
Not Specified
Other
Berkshire, Reading, United Kingdom, RG317
Job Description
We are Looking for ServiceNow Lead -Telecom domain Based in Reading, UK
Job Description:
- 8 to 10 years of experience with at least 5 years on ServiceNow
- Experience and understanding of the Telecom domain specifically Service Fulfillment
- Experience in driving design and requirement gathering discussions with the customer and in creating understandable designs for the consumption of the development team
- Understanding of Order Management processes & Telecom inventory
- ServiceNow CIS certifications in CSM or Telecom specific products
- Ability to comprehend and align with complex enterprise landscapes and architectures
- In-depth understanding of proactive and reactive assurance processes, ServiceNow specific best practices in designing the same and leveraging of TSM & TSOM to fulfil the requirements
- Understanding of inventory and fulfillment models for GPON, XGS-PON & other Fiber/Co-Ax networks
- Understanding of ODA and TMF APIs