ServiceNow Developer
Posted 1 hour 58 minutes ago by La Fosse Associates Limited
ServiceNow CMDB Developer/Automation Engineer
Engagement type: Contractor
Location: Cambridge
Expected duration: 6 months
Start: As soon as possible.
Day Rate: £650pd to £750pd Inside IR35
Reporting line: Reports to the CMDB Product Owner.
Role purpose
The ServiceNow CMDB Developer/Automation Engineer will build and configure the ServiceNow capabilities required to support the client's CMDB uplift programme.
The role will turn agreed CMDB/CSDM design, governance controls, and data quality requirements into working ServiceNow solutions. This includes ownership and life cycle controls, automated remediation workflows, certification campaigns, CMDB dashboards, simplified forms/views, readiness gates, data quality rules, and integration-related configuration.
The role is expected to be hands-on. The candidate must be comfortable working in an existing ServiceNow environment where the CMDB requires remediation, simplification, and operational improvement.
Expected deliverables:
The contractor will be expected to produce and/or directly support delivery of:
Ownership gating configuration.
Lifecycle guardrails and stale CI handling automation.
Data quality remediation workflows.
Certification campaign workflows and escalation logic.
CMDB Health-related rules and remediation processes.
Domain scorecards and CMDB KPI dashboards.
Simplified CMDB forms, lists and views.
CI/service readiness gate workflow support.
Integration/import support configuration where required.
Test scripts, release notes and deployment evidence.
Technical documentation for configured workflows and controls.
Knowledge transfer and handover material.
Required experience:
Candidates must have strong experience with:
ServiceNow platform development and configuration.
Flow Designer, Business Rules, UI Policies, Client Scripts and scheduled jobs.
ServiceNow CMDB tables, CI classes, relationships and configuration records.
CMDB Health, data quality rules, duplicate detection or remediation workflows.
ServiceNow reporting, dashboards and preferably Performance Analytics.
Building workflow automation for approvals, tasks, notifications and escalations.
Import sets, transform maps and ServiceNow data loading patterns.
Working with ServiceNow developers, architects, BAs and product owners in delivery teams.
Testing ServiceNow configuration changes in sub-production before release.
Producing clear technical documentation and handover notes.
Working in existing enterprise ServiceNow environments rather than only clean new implementations.
Desirable experience:
Useful but not mandatory:
ServiceNow CMDB, ITOM or Discovery experience.
ServiceNow Integration Hub experience.
REST API integration experience.
Service Graph Connector experience.
ServiceNow Service Mapping exposure.
ServiceNow Performance Analytics experience.
ITSM, ITOM, SACM or CMDB process knowledge.
Experience supporting CMDB remediation, governance or data quality programmes.
Experience in large enterprise or regulated environments.
ServiceNow Certified Application Developer or relevant ServiceNow implementation certifications.