Service Technician-Excavator

About SANY Benelux

SANY is a globally leading heavy industrial equipment manufacturer, renowned for innovation, quality, and customer satisfaction. Our Benelux office serves as a key hub for regional operations, customer support, and service excellence. We are looking for a skilled Service Technician (Excavator) to join our team and provide top-tier service to our customers in the Netherlands.

Key Responsibilities

Equipment Maintenance & Repair:

• Perform diagnostics, troubleshooting, and repairs on SANY excavators and related heavy machinery.
• Conduct routine maintenance and inspections to ensure optimal machine performance.
• Identify mechanical, hydraulic, and electrical issues and apply effective solutions.

Customer Support & Service:

• Provide on-site and remote technical support to customers, ensuring high-quality service.
• Educate customers on machine operation, maintenance, and best practices.
• Maintain strong relationships with clients by delivering professional and timely service.

Technical Reporting & Documentation:

• Maintain accurate records of service activities, including work reports and maintenance logs.
• Use digital tools and diagnostic software to document machine conditions and repairs.
• Provide feedback to engineering and product teams to improve equipment reliability.

Parts & Inventory Management:

• Assist in ordering and managing spare parts to ensure service efficiency.
• Ensure proper use and maintenance of tools and equipment.

Compliance & Safety:

• Follow all company and industry safety standards while performing service tasks.
• Ensure compliance with environmental and regulatory guidelines related to heavy equipment servicing.

Qualifications

Education & Experience:

• 3-5 years of experience in heavy machinery servicing, preferably with excavators or construction equipment.
• Technical diploma or certification in mechanical engineering, automotive technology, or a related field.

Skills & Competencies:

• Strong knowledge of hydraulics, diesel engines, electrical systems, and diagnostics.
• Ability to read and interpret technical manuals and schematics.
• Experience with diagnostic tools and software for troubleshooting machinery.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) for reporting purposes.

Language Requirements:

• Fluent in English (spoken and written).
• Preferred: Fluent in Dutch (spoken and written)

Other Requirements:

• Dutch citizenship or EU work authorization required.
• Strong problem-solving skills and a proactive attitude.
• Willingness to travel within the Netherlands for service calls.

What We Offer

• Competitive salary and benefits package.
• Company training and professional development opportunities.
• A dynamic and supportive work environment.
• The opportunity to work with cutting-edge construction equipment.