Service Performance & Resilience Lead

SPECTRUM IT is seeking a Service Performance & Resilience Manager in the United Kingdom to oversee performance, capacity, and resilience across IT services. This role will involve leading observability efforts, managing capacity through analysis, and ensuring the resilience of customer-facing services. Strong expertise in AWS, Azure, and ITIL v3/v4 is essential. The position offers an opportunity to drive continuous improvement and enhance service delivery within a critical IT environment.