Service Operations Lead: CX Excellence & AI-Driven Delivery

Posted 17 days 15 hours ago by Openmind Networks Limited

Permanent

Full Time

Other

Dublin, Ireland

Job Description

Openmind Networks Limited is seeking a Service Operations Lead to drive customer loyalty through proactive support, CICD updates, and AI-enabled service delivery. You will lead a technical team, coordinate with Customer Operations, and ensure high-performance support across Openmind products.

The ideal candidate brings customer-facing leadership, strong English communication, and a track record of delivering under pressure while coordinating across time zones.