Service Operations & Customer Care Coordinator

Otis is seeking a Service Operations Coordinator based in Leicester to join our Customer Care Centre team. You will support field operations, manage shutdown analyses, update customers on status, and help ensure service levels are met across the UK.

Working hours are 8:00am to 4:00pm, Monday to Friday, with a focus on customer-centric problem solving and timely communication. Otis is a global leader in elevator and escalator services, values Safety and Ethics, and offers development