Service Now Developer

Posted 12 hours 41 minutes ago by Allscreens Nationwide Ltd

Permanent
Full Time
Public Sector Jobs
Shropshire, Shrewsbury, United Kingdom, SY1 1
Job Description

Duration: 6 Months

Rate: Up to £740 per day Clearance:

Active SC Clearance Required

Overview

We are seeking an experienced ServiceNow Developer to support the delivery of a large-scale ServiceNow implementation. Working as part of a delivery team, you will configure, develop, test and support ServiceNow capabilities across multiple workstreams, with a focus on HRSD, CSM, Employee Centre, Knowledge Management, Virtual Agent and integrations.

Key Responsibilities
  • Configure and develop ServiceNow solutions across HRSD and CSM.
  • Build and maintain record producers, forms, workflows, catalog items, notifications and case management capabilities.
  • Configure Employee Centre experiences and user journeys.
  • Develop integrations using REST APIs, SOAP APIs and IntegrationHub.
  • Support configuration of Virtual Agent and Now Assist capabilities.
  • Participate in sprint planning, backlog refinement and technical design discussions.
  • Support unit testing, SIT, UAT and defect resolution activities.
  • Produce and maintain technical documentation.
  • Collaborate with architects, developers, testers and business stakeholders.
Required Skills & Experience
  • Hands-on ServiceNow development experience.
  • Strong experience with HRSD.
  • Experience across one or more of:
  • CSM
  • Source-to-Pay Operations
  • Employee Centre / Employee Centre Pro
  • ServiceNow Integrations
  • Virtual Agent
  • Now Assist
  • Experience developing case workflows, service catalogues, agent workspaces and portal experiences.
  • Experience integrating ServiceNow with third-party applications using REST APIs, SOAP APIs and/or IntegrationHub.
  • Experience supporting Agile delivery methodologies and test cycles.
  • Strong analytical, troubleshooting and problem-solving skills.
  • ServiceNow Certified System Administrator.
  • Active SC Clearance.
  • UK Based.
  • Experience working within large-scale enterprise or public sector ServiceNow delivery programmes.
  • Strong stakeholder engagement and communication skills.
  • Ability to work collaboratively across multiple supplier and stakeholder teams.
Highly Desirable
  • ServiceNow Certified Implementation Specialist - HRSD.
  • ServiceNow Certified Implementation Specialist - CSM.
  • ServiceNow Certified Application Developer.
  • Employee Centre.
  • IntegrationHub.
  • Virtual Agent.
  • Now Assist / GenAI accreditations.