Service Manager: Lead Front Desk & Aftersales

Silcom Recruitment is recruiting a Service Manager for an established dealership group in Poole. The role focuses on leading the Front of House team of five Service Advisors, improving customer flow and satisfaction, and acting as the main contact for customer enquiries.

You will mentor staff, support the Aftersales Manager, and drive service quality in a fast-paced environment. The ideal candidate will have strong people management skills, a proactive approach, and excellent organisational