Service Manager (Extra Care & Supported Living)

Service Manager at Pump Piece and Henffordd Gardens

Are you a compassionate leader with a passion for enhancing the lives of others? Do you thrive in a dynamic environment where you can make a real difference? If so, we invite you to join our team at two of our services: Pump Piece and Henffordd Gardens.

About Henffordd Gardens

This is one of our Extra Care Schemes. This service predominately supports the elderly who are finding it difficult to cope due to physical frailty, enabling them to maintain independence.

About Pump Piece

This service is supporting individuals with PMLD (Profound and Multiple Learning Disabilities) and Mild Learning disabilities. We recognise each person as an individual and provide a unique service which is person centred and tailored to their needs. The role is to promote the individual's independence, choice, dignity and respect by delivering the best standards of support. We offer people with PMLD a safe and secure home where they can live independently with the support they need.

Position: Service Manager

As the Service Manager at both these services, you will be at the heart of our community, overseeing the delivery of exceptional care and services. Your responsibilities will include:

1. Leadership: You'll lead a dedicated team of support workers, ensuring they provide personalized support to the people we support. Your guidance will foster a culture of compassion, respect, and excellence.
2. Individualized Care: Each person's needs are unique. You'll collaborate with our support workers to tailor services to meet those needs, whether it's daily assistance or round-the-clock support.
3. Quality Assurance: You'll maintain high standards of care, compliance, and safety. Regular assessments and continuous improvement initiatives will be part of your role.
4. Community Engagement: Pump Piece and Henffordd Gardens is more than just a residence; it's a community. You'll engage with the people we support, their families, and local partners to create a warm and inclusive atmosphere.

Qualifications and Skills

• Leadership: You have experience managing a team and inspiring them to deliver exceptional care.
• Empathy: You understand the importance of dignity, respect, and person-centred care.
• Organizational Skills: Juggling responsibilities and priorities come naturally to you.
• Healthcare Background: Experience working with vulnerable adults.
• Qualifications: While not mandatory, an NVQ Level 5 qualification would be advantageous. We need someone who is a Registered Manager.

Why Choose Radis?

• Meaningful Impact: You'll play a pivotal role in enhancing residents' lives.
• Supportive Environment: We value teamwork, growth, and well-being.
• Competitive Compensation: A competitive salary and benefits package awaits you.

Some of the benefits for the role

• Mileage allowance
• Nat West Cushon
• Opportunities for career progression
• Fully structured induction and support for all new starters available
• Recommend a friend, minimum payment of £100 per recommendation, unlimited payments (subject to conditions)
• Minimum 28 Days annual leave for full time contracts

If you're ready to lead with compassion and drive positive change and are immediately available, we'd love to hear from you! Please send your CV and a brief cover letter to .