Service Engineer - Kinder-Janes Engineers Ltd

As a Service Engineer - Kinder-Janes Engineers Ltd, your job responsibilities will be-

• Effectively diagnose faults on customer equipment.
• Undertake planned and preventative maintenance on pumps & systems
• Perform emergency breakdown fault finding and repair and where possible advice on root cause and prevention.
• Commission pumps and systems, both Positive displacement and Centrifugal.
• Recommend additional works and upgrades that may assist customers or enhance performance and reliability.
• Maintain good professional working relationships with existing and new customers and promote after-sales opportunities.
• Complete work, service reports, timesheets, job sheets, recommendations neatly and submit in a timely manner in accordance with procedures.Complete appropriate risk assessment and method statement paperwork before commencing work scopes and comply with customer's site health and safety and environmental procedures
• Internal & external technical support, including attending Customer and Manufacturer premises both in UK and overseas as necessary
• Respond promptly to all forms of incoming communication, acting on and giving out accurate information in support of excellent customer service or involving others as appropriate
• Operate in accordance with and update and maintain Company administrative systems including enquiry, order and customer databases.Perform all duties in accordance with the requirements of the Company HS&E procedures, QMS processes and Employee Handbook.

To succeed, you will need

• Appropriate apprenticeship or similar background - experience of rotating equipment preferred
• Numeracy and good written and verbal communication skills
• Good product and technical knowledge (manufacturer training)
• Current BOSIET and Offshore Medical would be an advantage but not essential.
• Be prepared to travel for OEM Product Training (Local / International) as well as onshore servicing and offshore servicing / Commissioning
• Communicate and cooperatewith colleagues across all areas of the business to support efficiency and effectiveness, contributing to a shared sense of team working and professionalism.
• Clean driving licence is essential

In return, we offer

• Generous Salary with competitive bonus.
• A supportive working environment, within a high performing team.
• Company vehicle fully funded including fuel (BIK as per HMRS outlay)
• A great benefits package including Pension and Healthcare.
• A satisfying career with further opportunities within the wider Atlas Copco organisation - we are passionate about the development & progression of our employees.

Job location

This role will be covering the UK, mostly at our workshop in St Albans with some travel to UK sites and offshore

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