Service Desk Team Lead - Level 1 Support, Birmingham

A global technology services provider is seeking Team Leaders for their new Level 1 Support Service Desk team in Birmingham. The role involves managing a team to ensure outstanding service levels and performance management. Candidates should have prior leadership experience in customer service and strong analytical skills. Benefits include 25 days of annual leave, pension contributions, and opportunities for professional development. This position requires eligibility for SC clearance and offers a path for career progression as the business expands.