Service Desk Pro: First-Line Support (Part-Time)

Hull City Council is seeking a Part Time Service Desk Operative to deliver first-line ICT, HR, Finance and procurement support. The role emphasises customer-focused service, knowledge base maintenance, and escalation where needed.

The post is fixed-term for 12 months and offers a structured support environment. The successful candidate will act as a frontline contact, contribute to self-service improvements and ensure high levels of user satisfaction, while aligning with corporate policies and